Financial institutions and merchants historically have been able to mitigate fraud on a channel-by-channel basis. But most organizations are not able to effectively detect fraud patterns by understanding the customer, their behaviors, and their preferences while enhancing the customer experience. Bad actors leverage a number of approaches and techniques to find and exploit holes both online and offline, so fraud prevention professionals need broad visibility of all transactions and interactions across the customer lifecycle to effectively detect and mitigate fraud.
How do you organize your data to enhance your understanding of fraudulent behavior and develop effective omnichannel defenses? Join this panel to learn what is possible and how to go about improving your capabilities.