The theme of 2019 has been the digital transformation of banks. As challenger banks and tech companies help steer the entire industry toward digital-first and low-friction products and experiences, financial institutions are forced to maintain those expectations while still fighting fraud and money laundering at scale. Artificial intelligence is the obvious answer as the only solution that can keep up with new use cases, new channels, and new typologies of crime—but AI alone is not enough. Rather than a silver bullet, AI should be thought of as the underpinning of a whole suite of tools that help banks fight financial crime at scale, while eliminating product and channel silos so that data can be harnessed across the entire customer life cycle. This panel will discuss the key steps required to effectively wire AI solutions into a bank’s infrastructure and the practicalities of operationalizing it.