Full Name
Susan Shaffer
Job Title
VP BSA and Security Officer
Quad City Bank and Trust Co
Speaker Bio
Susan R Shaffer currently serves as the BSA and Security Vice President for Quad City Bank and Trust (QCBT). She has been in the banking and financial industry for 30 years. Susan began her career with QCR Holdings (Parent Company of QCBT) in May 2007 as a Loss Prevention and Security Officer, playing a key role in fraud prevention in QCR’s subsidiary banks and serving in a dual role as Security Officer for QCBT. In January 2012 she took on her current role with QCR’s Quad City Bank and Trust subsidiary as the BSA and Security Officer where she continued to oversee fraud prevention as well until August 2021. Susan plays a key role in administering the bank’s BSA regulatory compliance program, working closely with examiners, and serving as their point of contact during examinations, and serves to coordinate the administration of the bank’s Security and Security Training program as well.

Susan is actively involved with The Quad City Security Officer Group, previously serving as the president of this group of bank professionals working together to help manage fraud and security threats within the community. In addition, she helped start two similar Security Groups in Iowa and coordinated a robbery victim peer group in the QC area. Susan is a current board member for a non-profit organization called New Kingdom Trailriders, a group dedicated to providing therapeutic Horseback riding for individuals of all ages and abilities, in addition serves on several of their board committees. Susan is the co-chair on the Association of Certified Financial Crime Specialist Midwest Chapter and holds the following certifications in her area of expertise; Certified Anti-Money Laundering Specialist (CAMS), Association of Certified Financial Crime Specialist (ACFCS), and a Certified Community Bank Security Officer (CCBSO).
Susan Shaffer