Full Name
Bob Shiflet
Job Title
Former Head of Fraud and Insider Threat Risk Oversight (FITRO)
Wells Fargo
Speaker Bio
Bob Shiflet has almost three decades of executive level risk management experience within the financial services industry. His leadership and risk management experience includes fraud, insider threat and credit risk management disciplines (policy development, program oversight and operations management).

Most recently, as the Head of Fraud and Insider Threat Risk Oversight (FITRO) for Wells Fargo, Bob was responsible for both establishing and managing the enterprise’s fraud and insider threat policies and related programs. While at Wells Fargo, Bob also created and led the Bank’s Enterprise Fraud and Claims Management (FCM) organization comprised of over 8000 employees responsible for executing the end-to-end fraud prevention, detection, and claims / recovery controls for the Bank.

Prior to joining Wells Fargo, Bob led the Global Fraud, Security, and Compliance Line of Business at Fair Isaac Corporation (FICO). His team was focused on expanding FICO’s fraud and financial crime risk control capabilities and related solution sales globally.

Before joining FICO in 2015, Bob also held senior management positions at both Citigroup and Bank of America, where he led large, end-to-end, global-level fraud management organizations at both Banks.

Professionally, Bob has served on MasterCard’s U.S. Fraud Advisory Council, Visa’s Global Risk Council, Early Warning System’s Executive Risk Advisory Board and has also chaired the Financial Services Roundtable (FSR) Identity Theft Assistance Center (ITAC) Board of Directors. He currently serves on several corporate advisory boards and provides C-Level fraud consultancy services across the financial services industry.

Bob graduated with a degree in engineering from the US Military Academy at West Point, New York, and currently resides in Franklin TN.
Bob Shiflet