Financial institutions have spent significant resources on regulatory compliance to reduce exposure and costs. Historically, customer due diligence operations have been mostly manual, whether onboarding a new customer or conducting a scheduled review of existing clients based on the relationship’s assessed risk rating. Highly manual operations can increase risk exposure, especially because of data-entry errors and missing relevant information due to human oversight or lack of attention. Previously known as ongoing Know Your Customer (KYC) due diligence, vetting new and existing customers has been recently repackaged as perpetual KYC (pKYC). But has anything about these long-standing and burdensome processes really changed? 

Join this panel to learn more about the following key points:  

• Industry challenges of transitioning from periodic KYC to perpetual  
• The role of AI in enabling pKYC and the regulatory/compliance considerations 
• The best practices of implementing pKYC from a people, process, and technology perspective  
• The outcomes of pKYC after an AI implementation and what is next