Name
Fraud Track – Friction Versus Fraud: How to Stop Fraudsters Without Stopping Revenue
Date & Time
Tuesday, September 14, 2021, 1:30 PM - 2:15 PM
Moderator:
David Mattei
Description

Financial institutions (FIs) use a variety of technology tools and strategies in their attempts to detect and prevent fraudulent payment transactions. High false positive rates from many fraud prevention systems can negatively impact an FI from a revenue perspective. In turn, declined legitimate transactions can cause an irritated consumer to move the FI’s card to back of wallet, negatively impacting the future revenue stream. How does an FI achieve the best balance of stopping fraudulent transactions and protecting customers’ accounts while approving the highest rate of legitimate activity possible? Join this panel as it discusses ways to recognize and approve all types of legitimate payment transactions while still minimizing losses due to fraudulent transactions.